Jac+ Jack offers express shipping within Australia for a flat rate of $10.

Free shipping applies to orders $500 AUD and over.

All orders are processed and dispatched within two business days, subject to payment clearance and stock availability.

Jac+Jack operates Monday to Friday with the exception of Australian Public Holidays.

For metropolitan areas, your purchase will be delivered next business day from dispatch. Please allow a further 2 days for locations outside metropolitan areas.

All orders are delivered via courier service and as such we are unable to ship to a PO Box or Parcel Locker.

You can track the current status of your package by logging into ‘My Account’ and selecting the order or by clicking the link in your shipping confirmation email.

Just so you know during Sale periods at Jac+ Jack it may take a little longer to deliver your order.

New Zealand

Jac+ Jack offers express shipping to New Zealand for a flat rate of $20 AUD. Free shipping applies to orders $500 AUD and over.

All orders are dispatched via a DHL express service and will be delivered within 2-3 business days depending on your location.

International delivery costs do not include any taxes or duties, which are applied by New Zealand government and customs office, on imported goods.

Any duties or taxes associated with the order are the responsibility of the recipient, and will need to be paid prior to the release of your order.

Please contact your local customs office directly for more information on taxes, duties and regulations or use the Duty Estimator here.

Please note that all prices and payments made on the Jac+ Jack website are in Australian dollar currency.